How long will my order take to arrive?
To give you the best prices and product availability, some orders may ship from our international suppliers.
Please allow 14–36 business days for your parcel(s) to arrive.
If multiple items are ordered, they may arrive in separate packages.
Can I track my order?
Yes. If you would like to track your order, just send us a message and we will provide your tracking number.
You can contact us anytime at support@thekitchentools.com.
What if I want to return an item?
We follow our standard Returns Policy.
If the item is unused and not faulty, it can be returned in its original condition within 14 business days.
If the item is damaged or faulty, contact us within 3 business days and we will assist you with a replacement or refund.
Full details are available on our Refund & Returns Policy page.
How can I get in touch if I have a problem with my order?
You can reach our support team anytime by emailing:
If you have a Help page or chat on your site, you can add:
“We also offer support through our online Help page.”
How can I pay for my order?
We currently accept:
- Credit and debit cards
- PayPal
- Other secure online payment methods (depending on availability)